Problems all day today

July 10, 2009 Posted in: News with 2 comments

This has been quite a day. My apologies to everyone affected.

We had our domain lose all of its settings so, in short:

- the site pointed back to an old instance of our site from February. Sure, it was fun to take a trip down memory lane, but I would have loved for that to have been voluntary.

- the download link to grab the software was broken until about 7:30 EST. It’s now fixed.

- the purchase link to buy the software (something I’m mildly concerned about) has been broken for several hours and is still broken as I write this. It’s simply taking a while for the domain to propagate with the new settings (the old ones that were lost). At least that’s what they tell me. I’m crossing my fingers. (Update: purchasing is now working again).

I haven’t been able to get a straight answer from tech support. I hadn’t logged into our registrar for days, and then suddenly things are broken. We have the youneedabudget.com domain hosted with Godaddy. I’m not one to get too down on businesses, but given the absolute horrid support I received today, I feel inclined to caution you if you’re registering domains with Godaddy.com. A few dollars more per year with another registrar may well be worth it.

(On a brighter note, Pair.com, our host, has phenomenal support where I’m speaking with a real person in less than a minute and that person knows their stuff.)

2 Comments

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Steve Fisher July 31, 2009

-1st How do you handle a yearly payment like property tax? How do you enter the $110 dollars per month which will be a yearly payment of $1320?

-2nd My dad has me write checks for food out of my bank account and then reimburses me at the end of the month. So money really isn’t being spent from my account but it shows for a little while as an expense then I get it back. How do I account for all this is Ynab?
You guys have such wonderful software and support.
Sincerely,
Steve Fisher

Jesse August 3, 2009: Hi Steve,
If the annual payment is $1,320, you would budget $110 into your Property Tax category each month. When the payment is due, you’d record that you made the payment and the category would be brought to zero. As for your second question, I’d just record the check as outflow in the groceries category, then when your dad reimburses you for it, record the inflow into the groceries category. It’s true that it’ll show that you have a larger expense until the reimbursement, but that’s just erring on the side of conservatism, so I don’t feel bad recommending that :)

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