Crash When WiFi Connected But No Internet Connectivity

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Crash When WiFi Connected But No Internet Connectivity

Postby Ian » Mon Jul 16, 2012 7:21 am

I was at a location that offered free WiFi but was unable to complete the registration. This meant that the phone thought it was connected to the Internet via WiFi but wasn't really.

I forgot to turn off wifi and tried to use the YNAB app.

The app crashed after entering a transaction and continued to do so each time I launched it. Turning off wifi so the phone could use 3G cured the problem. I sent the report when given the option.
Ian
 
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Re: Crash When WiFi Connected But No Internet Connectivity

Postby Basti » Mon Jul 16, 2012 9:02 am

Tracking internally as 52004. Thanks.
Basti
I make YNAB for iPhone awesome.
 
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Re: Crash When WiFi Connected But No Internet Connectivity

Postby Ian » Tue Jul 17, 2012 3:05 am

In case it helps, the hotspot was giving the phone the necessary DHCP assigned IP details but redirecting any web enquiry to a splash login/registration page. I suspected this caused YNAB's attempts to cloud sync a problem that it wasn't designed to tolerate.
Ian
 
Posts: 58
Joined: Tue May 22, 2012 8:32 am

Re: Crash When WiFi Connected But No Internet Connectivity

Postby neko128 » Thu May 23, 2013 6:44 am

Forgive me for bringing this back up from a year ago, but this happened to me as well. At work, our guest-net (non-business wireless network) is one which allows any device to log on but then uses an HTTP page to force a username/password before enabling access to the internet. Using my iPhone (iPhone 5, iOS version 6.1.4, the most current version of YNAB on the store as of yesterday), I attempted to start YNAB and it was continually crashing - the app would come up but immediately crash out again. Closing all apps and restarting the phone had no effect. Once the phone was re-started, I realized I was on the network but had never authenticated through the web form; once I did so an attempt to start up YNAB worked perfectly. So as far as I can tell, if the device thinks it is on a network but does not have connectivity through that network, it acts as a crash bug for the app.

Thanks!
neko128
 
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Re: Crash When WiFi Connected But No Internet Connectivity

Postby Basti » Thu May 23, 2013 1:46 pm

Thanks for the detailed description!
We accidentally introduced this bug in the last version :(

A fix is being tested in beta right now, then we need to send it off to Apple for approval. I expect a fixed version to be released in the next 2 weeks.
Basti
I make YNAB for iPhone awesome.
 
Posts: 675
Joined: Tue Apr 06, 2010 4:19 pm
Location: Switzerland


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