If you’re reading this, odds are you found out the cool, new app you just purchased requires some desktop software--that you don’t own.
It's also likely the feelings of hope you had quickly faded into a sort of punch to the stomach, and then regret--thinking you’re out 5 bucks. We’re sorry you missed the requirement notice in the Apple app store or Google Marketplace explaining how the desktop software is required for the mobile app. No worries. We can get you a refund if you want one. Before we jump right to that, however, we’d like you to take a moment and look over what YNAB has to offer before you decide it’s something you don't want.
The app that you (currently) own can be your link to a fresh start, a new way of handling money and could be exactly the solution you’ve been searching for. The desktop software that we sell known as ‘You Need A Budget’ (YNAB for short) takes a different approach than you may be familiar with but it’s an approach that works! Armed with the app on your mobile device that syncs to your desktop, you’ll eliminate all guesswork when it comes to making spending decisions where it matters the most--at the store. YNAB Mobile gives you a rock solid view of your finances as well as the ability to tap in your purchase before you forget. Then, when you get home, you can quickly and easily sync it up wirelessly to your desktop budget to keep your plan up-to-date in all directions.
If this sounds like something you’d like to experience then we invite you to download the trial today and get started. You’ll have a full 34 days of fun and we have a feeling you won’t want to go back to the old way of handling your money. You won’t even miss the $5 while you work through the trial and we can still get the refund out to you or give you more time on the trial if you’d like. All you need to do is ask.
IMPORTANT: If you decide to stick around, please make sure to check out the free resources we have available to get you up and running quickly and answer any questions you may have!
PLEASE NOTE: If you decide to get the refund, you’ll need to follow the instructions below in order for us to get the refund out to you.
Email us directly at support@youneedabudget.com with the subject line “App Refund Request” and include the following information since we do not have access to the Apple system and cannot verify your purchase or refund you directly through the app store.
A screenshot of the email Apple sent you directly after you purchased the app will suffice. If you can’t locate the email receipt then follow the steps below in iTunes on your desktop to provide proof of purchase:
Request the refund via our contact form and include the email address that you purchased the app under.