To keep more than one mobile app (Android, iPhone, iPad, iPod Touch) in sync just follow the steps below. PLEASE NOTE: Be sure to change the IP address and case sensitive passcode to what is shown on the device you are trying to sync each time as you work through the steps below.…
Last Updated: January 16, 2012
The steps below apply to both our Android and Apple iPhone apps. IMPORTANT: Before you begin make sure that you have updated your mobile app to the latest version by checking for updates in the App store. Also, make sure that you have updated your YNAB for Desktop application by going to Help →…
Last Updated: December 20, 2011
If you have and use more than one iPhone, iPod Touch or iPad in your house then you may be wondering how you can get the YNAB app installed on both devices especially if you are tied to 2 different iTunes installations on different computers. Since Fairplay allows you to register up to 5 computers and…
Last Updated: December 20, 2011
If you’re reading this, odds are you found out the cool, new app you just purchased requires some desktop software--that you don’t own. It's also likely the feelings of hope you had quickly faded into a sort of punch to the stomach, and then regret--thinking you’re out 5 bucks.…
Last Updated: February 3, 2012
IMPORTANT: The steps below outline advanced steps in troubleshooting connections between your iPhone and your WiFi network an an Apple computer. These steps will not work if you have an Android phone as it will not support this sort of connection. Instructions for Windows can be found here. PLEASE NOTE:…
Last Updated: December 22, 2011
IMPORTANT: The steps below outline advanced steps in troubleshooting connections between your smartphone and your WiFi network. If you are having trouble getting your mobile app to sync with the desktop then please start at the mobile sync troubleshooting guide first before delving into the steps below.…
Last Updated: February 7, 2012
Open the YNAB app on your phone and go to the sync screen. In your browser on your computer, go to the following address, where a.b.c.d is the IP address of your phone: http://a.b.c.d:5250 (For example if your iPhone's IP address is 192.168.0.20, it would look like this → http://192.168.0.20:5250)…
Last Updated: February 3, 2012
If you forgot your app unlock code, you will need to remove and uninstall the app from your mobile device then reinstall it. There's no way to simply retrieve the code once it's forgotten. PLEASE NOTE: This will cause the app to forget your data, including any unsynced transactions that…
Last Updated: February 3, 2012
Please make sure you've updated the mobile app on the phone. You can check for updates by going to the "App Store" on your phone. If that doesn't fix it, please follow the steps below: Run Microsoft Internet Explorer. Select Internet Options from the Tools menu. (You might have to hit "ALT" to…
Last Updated: February 6, 2012
IMPORTANT: The steps below outline advanced steps in troubleshooting connections between your iPhone and your WiFi network an a Windows computer. These steps will not work if you have an Android phone as it will not support this sort of connection. Instructions for a Mac can be found here. PLEASE NOTE:…
Last Updated: December 22, 2011