We Don't Force You to Upgrade (we do beg)


I’m all for selling software upgrades (different from our massively helpful and full-of-features free updates we work on all the time). But not by wielding a really, really long hammer, that I use to reeaaachhhh out to your computer and smash critical features in older version you happen to be using.

You paid to use every feature of the software forever.

I received this letter from Intuit since I purchased Quicken Deluxe 2008 (for research purposes people — come on, seriously now).

Loved this part:

We’re contacting customers to remind you that per the Quicken Discontinuation Policy, after April 27, 2011, access to online services for this version will be discontinued. Don’t worry, we’ve got you covered. Simply upgrade to Quicken 2011…

Just remember that the next time your friend tells you that Quicken “connects to my bank for free.” No…they don’t.